Terms & Conditions

Every financial product, asset class or investment has risk. Cryptocurrency (also known as digital tokens, digital coins or crypto(s)) is no different. That is why it is important for our members and followers to be aware of the potential risks. This page provides risks and disclaimers associated with cryptocurrency (such as Bitcoin) and the information on this website. You already accepted the risk information when you registered, nevertheless, we want to state that we are no financial advisors and any information provided on this website does not constitute investment advice or an investment recommendation, it’s just educational information.


All information on Encryptoza is provided as general market commentary and should not be the basis for making investment decisions or be construed as investment advice with respect to any digital asset or the issuers thereof. Trading digital assets involves significant risk. Any person considering trading digital assets should seek independent advice on the suitability of any particular digital asset. Encryptoza does not guarantee the accuracy or completeness of the information provided on this website. Encryptoza does not control, endorse or adopt any third party content, and accepts no liability of any kind arising from the use of any information provided on this platform, including without limitation, any loss of profit. Encryptoza expressly disclaims all warranties of accuracy, completeness, merchantability or fitness for a particular purpose with respect to the information in this server. Encryptoza shall not be responsible for any risks associated with accessing third-party websites, including the use of hyperlinks. All market prices, data and other information are based upon selected public market data, reflect prevailing conditions, and research’s views as of this date, all of which are subject to change without notice.

The information on this platform has not been prepared in accordance with the legal requirements designed to promote the independence of investment research and is not subject to any prohibition on dealing ahead of the dissemination of investment research. Encryptoza and its affiliates hold positions in digital assets and may now or in the future hold a position in the subject of their research. The information on this platform is not directed or intended for distribution to, or use by, any person or entity who is a citizen or resident of, or located in a jurisdiction where such distribution or use would be contrary to applicable law or that would subject Encryptoza and or its affiliates to any registration or licensing requirement. The digital assets described herein may or may not be eligible for sale in all jurisdictions.

Terms and Conditions

1. Detailed description of goods and/or services

Encryptoza is a business in the Digital Asset Education industry that provides online content / material to help users better understand Cryptocurrency and their risks.

2.  Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way e-mail.

3. Returns and Refunds policy

The provision of goods and services by Encryptoza is subject to availability. In cases of unavailability, Encryptoza will refund the client in full within 30 days however due to our business being a service online oriented business this may not be the case. Cancellation of orders by the client will attract 0 % administration fee. For more details on refunds, kindly refer to our Refunds Policy.

4. Customer Privacy policy

Encryptoza shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation

5. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Encryptoza bank account, the details of which will be provided on request.

6. Card acquiring and security

Card transactions will be acquired for Encryptoza via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details separate from card details

Customer details will be stored by Encryptoza separately from card details which are entered by the client on DPO PayGate secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR) however our products are displayed in United  States Dollars (USD).

9. Responsibility

Encryptoza takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile

This website is governed by the laws of South Africa and Encryptoza chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Curzon, Bryanston, Sandton.

11. Variation

Encryptoza may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information

This website is run by Private Company based in South Africa trading as Encryptoza (PTY) Ltd and with registration number 2021/87642/07 and Director.

13. Encryptoza contact details

Company Physical Address: 139 Curzon Road, Sandton, 2191, 

Email: [email protected] 

Telephone: (+27) 76 759 8240

Risk warning

Every financial product, asset class or investment has risk. Cryptocurrency (also known as digital tokens, digital coins or crypto(s)) is no different. That is why it is important for our customers / members and strategic partners to be aware of the potential risks. This page provides risks and disclaimers associated with cryptocurrency (such as Bitcoin) and the information in this report.


The information provided in this report is for educational services only and should not be considered investment advice or a recommendation of any particular security, strategy or investment product. No portion of this content should be construed as an offer or solicitation for the purchase of sale of any security or investment.

We have taken reasonable measures to ensure that the information provided on this platform is accurate; nevertheless, we do not guarantee the accuracy of said information. Furthermore, we will not accept liability for any loss or damage that may arise directly or indirectly from either the report content or your inability to access it, as well as for any delays or failure of transmission of any information through this report.

Market Risk

The cryptocurrency is relatively new and uncertain. Consequently, you should exercise caution when trading and holding digital tokens. You should not invest funds in the cryptocurrency market that you are not prepared to completely lose; i.e., only allocate risk capital to digital tokens. After you take a position in a specific coin (or multiple coins), it is impossible to know whether the coin(s) or the entire market will lose/gain a substantial amount of value resulting in a substantial loss to your portfolio. This is true whether you are long or short the market.

Liquidity Risk

Liquidity refers to the ease at which a certain amount of a given financial instrument (like cryptocurrency) can be traded without it significantly affecting its market price. Liquidity can vary greatly and unpredictably during different market events and environments, thereby affecting the ease of execution of certain orders and causing wild swings in market prices.

The Crypto market is not immune from these liquidity risks. In fact, many digital tokens exhibit lower levels of liquidity than other, more traditional, asset classes. There is no guarantee that there will be an active or liquid market for you to exit a position when you desire, thus potentially leading to substantial losses associated with relatively unattractive or unexpected prices and execution delays.

We make no representations or warranties regarding your ability to trade digital tokens due to thin liquidity levels, execution delays, delisting of tokens, or any other reason.

Legal Risk

The legal status of digital coins may not be certain and whether tokens constitute currency, assets, or rights of any kind may be unclear. Consequently, you take sole responsibility for knowing, understanding and abiding by any and all laws associated with the holding, trading, and transferring of digital tokens. This includes taking full responsibility for any and all taxes that you may owe under the applicable laws in your country of residence and/or nationality.

Exchange or Counterparty Risk

Having your cryptocurrency on deposit/custody with an exchange or other third party involves risk. These risks include insolvency risk, security breaches or hacks, contractual breaches, and losses due to technology failure, glitches, etc. Digital token investors or traders should take precautions when allowing a third party to hold their coins for any reason whatsoever.

Trading Risk

The prices of digital currencies can change rapidly and unexpectedly, which can lead to substantial trading losses. As a result, please make sure to pay close attention to your cryptocurrency positions and holdings, and how they can be affected by sudden shifts in trading and other market activities. Make sure that your investment objectives and risk tolerance are appropriate for investing in the crypto market. Only commit “risk capital” for this purpose, which is money that you can afford to lose