Encryptoza

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Terms & Conditions

Welcome to Encryptoza

By accessing or using Encryptoza (PTY) Ltd (“we,” “our,” “us,” or “the platform”), you agree to comply with the following terms and conditions. These are designed to protect both you (“user,” “you,” or “your”) and Encryptoza. Please review them carefully.

1. Disclaimer and Risk Warning

General Disclaimer
Encryptoza provides educational content on cryptocurrencies and digital finance, powered by AI-driven tutoring to enhance the learning experience. The information presented should not be construed as financial, investment, or legal advice. Cryptocurrencies carry significant risks, and trading or investing in them may result in substantial losses. Our AI-enhanced material is for informational and educational purposes only and does not serve as an endorsement or recommendation for any investment decisions.

By using our services, you acknowledge that:

  • Cryptocurrencies are volatile and may result in the total loss of your capital.
  • You are responsible for any trading or investment decisions made.
  • It is your responsibility to seek independent financial advice from a licensed professional before making investment decisions.

Financial and Legal Disclaimer
Encryptoza is not a licensed financial advisor, broker, or securities dealer. Our content does not constitute a recommendation or endorsement of any digital assets or financial products. You must independently research and understand the risks before engaging in any financial activity related to digital assets.

Cryptocurrency regulations vary by country, and it is your responsibility to ensure compliance with local laws and tax obligations. Encryptoza does not guarantee compliance with the legal frameworks in your jurisdiction, nor are we liable for legal issues arising from your use of our platform.

2. Information Disclaimer and Liability

Accuracy of Information
We strive to provide accurate, up-to-date information through both AI-generated content and expert-reviewed resources; however, Encryptoza does not guarantee the accuracy, completeness, or timeliness of any content on the platform. Information may change without notice, and we are not liable for any direct or indirect losses arising from reliance on the content provided.

Limitation of Liability
Encryptoza is not liable for any damages, losses, or delays arising from:

  • Use or inability to use our platform.
  • The failure of third-party services, exchanges, or wallets.
  • Technical errors, hacks, or security breaches.

You use the platform at your own risk, and Encryptoza makes no guarantee that access will be uninterrupted or error-free.

3. Trading Risks

Market Risk
Trading in digital assets involves substantial risks, including significant fluctuations in value, liquidity issues, and high volatility. You should only invest capital that you can afford to lose.

No Guarantees
Encryptoza does not guarantee any future performance of cryptocurrencies or other digital assets. We do not offer any promises of profits, and the potential for loss is substantial.

4. Security and Data Protection

General Security Risks
Storing and managing digital assets on third-party exchanges or wallets carries inherent risks, including security breaches and insolvency of service providers. Encryptoza does not assume responsibility for any losses incurred as a result of third-party security failures. We encourage users to employ best practices in cybersecurity and utilize reputable exchanges and wallets with strong security measures.

Platform Security
We take reasonable steps to secure our platform against unauthorized access, misuse, or loss of data. However, we cannot guarantee that our security measures will be completely effective. Users are responsible for protecting their login credentials, accounts, and digital assets.

Data Breach Protocol
In the event of a data breach or security compromise affecting personal data, we will notify affected users as required by applicable law, including GDPR and POPIA.

5. Privacy and Data Protection

GDPR and POPI Act Compliance
We comply with international privacy laws, including the General Data Protection Regulation (GDPR) and South Africa’s Protection of Personal Information Act (POPIA). Your personal information will be collected, processed, and stored in accordance with these regulations.

Collection and Use of Data
Encryptoza collects personal information only for providing our AI-driven educational services. This may include:

  • Name, email address, and contact details.
  • Payment information (processed securely by third-party payment processors).
  • Usage data (IP addresses, device types, and browsing history for website analytics).

Your data will be used solely for:

  • Providing access to our platform and AI-powered services.
  • Communicating with you regarding account updates or service changes.
  • Complying with legal and regulatory obligations.

Data Storage and Retention
We store your personal information securely and retain it only as necessary to fulfill the purposes for which it was collected or as required by law.

Your Rights
Under GDPR and POPIA, you have the right to:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Object to or restrict data processing.
  • Lodge a complaint with a supervisory authority regarding the handling of your data.

For further details, please refer to our Privacy Policy.

6. Refund and Returns Policy

No Refunds
All sales of digital content and services on Encryptoza are final. Due to the nature of digital products and our AI-driven learning tools, we do not offer refunds for any courses, memberships, or other digital services. This applies regardless of whether the content has been accessed or not.

In exceptional circumstances, if there is a service error or if digital content is unavailable, Encryptoza may consider processing a refund at our sole discretion, handled on a case-by-case basis.

7. Service Terms

Description of Services
Encryptoza is an online platform providing AI-enhanced educational material related to cryptocurrency and digital finance. Our services are strictly for educational purposes and should not be interpreted as professional financial advice.

Delivery Policy
Upon successful payment, AI-driven course materials will be available within 1 business day. Confirmation of access will be sent via email.

Payment and Security
Payments on our platform are processed via third-party payment gateways. We do not store any credit card information. Payments can be made via Visa, MasterCard, American Express, or other supported methods. All transactions are encrypted to ensure the safety of your financial information.

8. Legal and Regulatory Compliance

Jurisdiction
These Terms and Conditions are governed by the laws of South Africa. Any legal disputes arising from the use of the Encryptoza platform will be handled exclusively in the courts of South Africa.

Changes to Terms
We reserve the right to amend or update these Terms and Conditions at any time without prior notice. Continued use of the platform following any changes constitutes your acceptance of the new terms.

9. Company Information

Encryptoza (PTY) Ltd
Registration Number: 2021/87642/07
Registered Address: 139 Curzon Road, Sandton, 2191, South Africa
For support, contact us at [email protected] or (+27) 76 759 8240.

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